Blockchain and AI Set to Lead Financial Sector Transformation by 2028
According to recent research conducted by Banco BV during the Web Summit Rio, blockchain, artificial intelligence (AI), and cryptocurrencies are expected to be the key forces reshaping finance over the next few years.

The financial sector is on the brink of a major transformation driven by cutting-edge technologies. According to recent research conducted by Banco BV during the Web Summit Rio, blockchain, artificial intelligence (AI), and cryptocurrencies are expected to be the key forces reshaping finance over the next few years.
The survey collected insights from a wide range of industry stakeholders, including entrepreneurs, investors, and corporate representatives. An overwhelming 88% of participants identified these technologies—AI, blockchain, and cryptocurrencies—as critical for the future of the financial industry through 2028.
- 45.2% see AI as the leading force for transformation.
- 42.8% view blockchain and cryptocurrency solutions as essential.
The combination of AI with blockchain is seen as a game-changer, enabling the development of financial systems that are faster, more secure, and highly personalized.
Jimmy Lui, head of Innovation, Open Finance, and Corporate Venture Capital at Banco BV, emphasized the value of this research. According to Lui, understanding market perceptions is vital for financial institutions to effectively integrate new technologies and evolve their strategies.
He noted that the integration of blockchain and AI is not just about innovation but also about meeting rising consumer expectations for security and efficiency.
Investment Trends and Market Behavior
Another significant finding from the survey is that 44.6% of respondents base their investment decisions on market trends. This indicates that institutions must be agile and responsive, adopting technologies like AI and blockchain to stay competitive.
These innovations are already viewed as pillars of security and efficiency in the emerging digital economy.
Why Blockchain and AI Matter
For those unfamiliar with these technologies, here’s a simple breakdown:
- Artificial Intelligence (AI): Enables machines to process data and make decisions, enhancing services like fraud detection, risk assessment, and customer support.
- Blockchain: A decentralized ledger system that ensures security, transparency, and immutability of financial transactions, significantly reducing the risks of fraud and data tampering.
The Road Ahead
The financial industry is evolving rapidly. With blockchain ensuring security and AI delivering intelligent automation, financial institutions are preparing for a future where technology plays a central role in:
- Personalized financial services.
- Improved operational efficiency.
- Enhanced security and compliance.
By 2028, these technologies could become as essential to finance as the internet is today. Blockchain, AI, and cryptocurrencies are no longer optional—they are the future of finance. Financial institutions that embrace these technologies now will likely lead the industry in the coming decade.